Help & Info

Shipping & Delivery

  • Shipping rates vary depending on where a product is shipping from.

Our products mainly ship from

  • USA
  • EU
  • Our printing company uses IOSS for EU.
You should not need to pay tax upon delivery.
If you are asked to pay a tax for your delivery, please contact us.

Returns & Refunds

  • 30-Day Money-Back Guarantee & Refund Policy

At Gran Tsunami, we want to ensure that you are 100% happy with your purchase.

  • If you have technical or sales queries, do not hesitate to contact us.
  • Our policy offers a full refund within 30 days of your date of purchase.
  • We do not offer free shipping on returns.
  • Please include details about the reason for your refund request if you reach out to us directly.
  • Requesting a Refund
  1. Go to our contact page.
  2. Send us a message with your order number and your reason for the return
  3. We will get back to you as soon as possible with instructions on how to return your purchase.
  4. Once we receive our product back, we will issue your refund. The refund may take up to 20 days.

FAQ

Please don’t hesitate to use our contact page.

The price of every product includes printing, shipping, and applicable tax. The remaining 20% is fully used for the Content production and Goat Knight S.L. 

All funds will be used to pay for the production of “Ready For the Tsunami?” Funds will help in promoting scientific learning, safety measures and culture.